Integrity Channel

What is it?

The integrity channel is how possible violations of the code of conduct, internal rules and current legislation can be reported, presenting facts that can cause damage to the company's image and activity. Communications are analyzed by a committee that will be responsible for monitoring compliance with the rules, answering questions raised and coordinating investigations of complaints made confidentially.

How important is it?

It is an important tool in the company's integrity program, as the conduct practiced and reported will be evaluated so that the necessary measures are taken to mitigate any damages.

How it works?

The internal process works as follows: the protester registers his report via Integrity Channel, identifying himself or anonymously. The committee is responsible for analyzing and coordinating investigations into the fact presented. Upon conclusion, the committee will decide and establish the necessary corrective actions for the case. For reasons of security and confidentiality, the conclusion of the process is communicated only to those protesters who identify themselves. To contact the MD Integrity Channel, it is important to have the following information in advance:

  • Where, how and when did the event take place?
  • Who are the supposed involved and responsible for actions?
  • What are the apparent reasons?

Who is it for?

The Integrity Channel is intended for all employees, direct or indirect, customers, suppliers and partners, who wish to communicate in good faith, with responsibility and ethical commitment. We remind you that the presentation of false accusations or incorrect and untrue information also constitutes a violation of MD's code of ethics, in addition to being within the scope of criminal law.

Here are some guidelines to describe your report:

  • What happened? Please provide as much detail as possible.
  • When did or will happen the reported situation?
  • Where did the situation happen? (Location, sector, company).
  • What are the names of the people involved? (Defendants, witnesses).
  • How did you become aware of the situation?
  • Are you aware of why the situation occurred?
  • Is the reported situation known to the company? If so, what are the name(s) of the person(s) who have/are aware of?
  • Is it possible to measure the damage in numbers?
  • Is there evidence? If you have any, enter the files in the upload fields.